Tracking Experience

A delightful tracking experience for your brand to shine

Improve your customer retention and happiness metrics with proactive and customized order notifications and tracking pages.

预约演示

Tracking Page

Customization

Design your tracking page to make your brand shine.

  • Included
Marketing banners

Add clickable marketing banners on your tracking page to bring customers back to your shop.

  • Included
Multi languages tracking page

To deliver the tracking consumer experience, the content of your tracking page is automatically displayed in appropriate languages among French, Spanish and English.

  • Included
Easy Search

Finding an order, made simpler. Identify your order with something you know like email and zip code.

  • Soon

Notifications

Proactive tracking emails

Proactively notify your customers about the status of their order. Improve customer satisfaction while reducing support costs.

  • Included
Emails customisation

Design your emails notification to make your brand shine though a cohesive unique experience from order to delivery.

  • Included
Marketing banners

Add clickable marketing banners to your delivery emails to benefit from industry-high open rates and bring customers back to your store.

  • Included
Multi languages emails

To deliver the best tracking experience, the content of your emails is automatically displayed in appropriate languages among French, Spanish and English.

  • Included

Customer satisfaction

Custom feedback survey

Choose how you want to collect customer feedback upon delivery with a survey module showcasing your brand.

  • Included
Routines

Turn your unhappy customers into fans of your brand by setting up action routines for negative and positive reviews.

  • Included

Monitoring

Notifications monitoring

See how many emails were sent, delivered, opened, clicked at a glance.

  • Included
Marketing performances

See how your marketing banners are performing in terms of unique visitors and clics.

  • Included
Customer NPS

Get an instant view of your customer satisfaction with your experience.

  • Included